Sales Training from Sales Excellence, Inc.
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Sales Training from Sales Excellence, Inc.
   
  Think Like Your Customer™  
 

How to maximize sales by understanding how and why your customers buy.

 
 

This new program was added to our list of offerings in response to overwhelming customer demand for a workshop based on Bill Stinnett’s first book Think Like Your Customer (McGraw-Hill 2004). The workshop provides the body of knowledge referred to as “How and Why Customers Buy,” as well as tons of practical techniques and approaches that accelerate the acquisition of sales experience and propel your team forward to maximize sales productivity and results.

 
Sales Training from Sales Excellence, Inc.
Workshop Description
 

Value to our clients:

Dramatically improve both win rate and campaign-to-close ratios.

Increase the productivity of every member of your sales team
Shorten sales cycles and drive down your average cost-of-sales

Participants will learn how to:

Understand “Why Customers Buy” to identify which opportunities are most likely to close more quickly and offer the opportunity to increase deal velocity.

Uncover your customer’s “Desired Future State” as well as the “Action Drivers” that motivate your customer to take action and buy.
See the world through the eyes of the customer and identify the value your customer perceives in your company, your people, and your product and services solutions.
Understand the cause and effect of business value and how your functional capabilities translate and tie-in to the achievement of your client’s goals.
Position your product and services solutions as the ideal means or vehicle to help your customers achieve their goals and objectives.
Map the prospective client’s buying process and understand ALL the milestones, actions, and events involved from origination to closure.
Establish and manage a Process of Mutual Discovery that acts as a roadmap to moving through the pipeline and beyond the “close.”
Leverage 8 proven techniques to “sell higher” within your customer’s organization, and 10 ways to accelerate your customer’s buying process.

Who should participate?

Sales Professionals, Sales Managers, and Sales Executives

Marketing Professionals, Marketing Managers, and Marketing Executives
Customer Service or Customer Support personnel

Program format:

This exciting new program is typically delivered in a powerful two-day workshop in which participants will evaluate and dissect sales opportunities from their current sales pipeline. The program can be delivered in a one-day session without role-plays and small group exercises. Participants will walk out the door with actionable ideas and techniques that they can use to begin improving win rates and shortening sales cycles TODAY!

Call us at 1-800-524-1994 to explore how we can help you reach your revenue and profit objectives.

To request more information, please email us at:  info_request@salesexcellence.com

 
 
 
Sales Training from Sales Excellence, Inc.
What Clients Are Saying
 

“I cannot think of a single business day that I don’t use some portion of your program to remind my sales team to think beyond our own sales process and
start thinking about our customer’s buying process.”

Mike Hoffman
Vice President of
Western Sales
MRV Communications

 
 
 
Sales Training from Sales Excellence, Inc.
What makes us different?
 
Our results-based approach
to sales training means that every workshop is custom tailored to help your team change certain sales behaviors and achieve specific and measurable objectives.
Our 5-Step Approach
What clients are saying
 
 
Sales Training from Sales Excellence, Inc.
Sales Training Workshops
 
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Sales Training from Sales Excellence, Inc.
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