Privacy Policy

This Privacy Policy describes how Sales Excellence, Inc. (“Company,” “we,” “us,” or “our”) collects, uses, protects, and discloses information when you visit or use our websites, online training programs, digital products, subscriptions, newsletters, SMS services, and related platforms, including access through web browsers and the Kajabi mobile application. By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide to Us
When you register for an account, purchase a product or service, enroll in an online training program, subscribe to a newsletter, opt in to receive SMS messages, complete a form, respond to a survey, or contact us, we may collect personal information including your name, email address, mailing address, phone number, company name, job title, billing information, and account login credentials. Payment information is processed by third-party payment providers and is not stored in full on our servers.

Information Collected Automatically
When you access our websites, membership portals, digital courses, or the Kajabi mobile application used to access our content, we may automatically collect certain information including your IP address, browser type, device type, operating system, pages viewed, time spent on pages, course engagement data, and general usage analytics. This information may be collected through cookies, tracking technologies, analytics tools, and similar technologies.

2. How We Collect Information

We collect information when you:
• Visit our website
• Register for an account
• Purchase or subscribe to services
• Enroll in online courses
• Subscribe to email communications
• Opt in to SMS communications
• Contact us directly

We may also collect aggregate or anonymized data regarding site traffic and usage.

3. How We Use Your Information

We may use your information to:
• Provide access to online training programs and digital content
• Process purchases and subscriptions
• Deliver newsletters and business communications
• Send SMS messages if you have opted in
• Respond to inquiries and provide customer support
• Improve our services and user experience
• Enforce our agreements and policies
• Comply with legal obligations

4. Platforms and Service Providers

We use Kajabi to host our websites, membership portals, online training programs, digital content, email communications, and access through the Kajabi mobile application. Information you provide may be stored and processed through Kajabi’s systems.

Payments are processed securely through third-party payment processors such as Stripe or similar providers. We do not store full credit card numbers on our servers.

We may use third-party SMS delivery platforms, such as Twilio or similar providers, to send text messages to users who have opted in to receive such communications.

We may use analytics services such as Google Analytics and similar tools to understand how users interact with our websites and improve our services.

These third-party providers are authorized to use your information only as necessary to provide services to us and are required to maintain confidentiality.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, store preferences, analyze site traffic, process shopping cart functions, and enhance functionality. You may choose to have your computer warn you each time a cookie is being sent or turn off cookies through your browser settings. If you disable cookies, some features of our website may not function properly.

6. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without advance notice, except to trusted service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when required to comply with the law, enforce our policies, or protect our rights, property, or safety or that of others. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or analytical purposes.

7. Third-Party Links

Our websites and platforms may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We are not responsible for the content or activities of these linked sites.

8. SMS Communications

If you opt in to receive SMS messages from Sales Excellence, Inc., you may receive recurring text messages related to training programs, subscriptions, updates, or other relevant communications. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us using the information provided below. SMS consent is not a condition of purchase. We do not sell or share your phone number or SMS consent information with third parties for their marketing purposes.

9. Email Communications and CAN-SPAM Compliance

The CAN-SPAM Act establishes requirements for commercial email messages and gives recipients the right to stop receiving them.

We collect email addresses in order to:
• Send information and respond to inquiries
• Process orders and provide updates related to purchases
• Deliver newsletters and educational content
• Send marketing communications where permitted

To comply with CAN-SPAM, we agree to:
• Not use false or misleading header information
• Not use deceptive subject lines
• Identify promotional messages as advertisements where required
• Include our physical business address in applicable communications
• Monitor third-party email marketing services for compliance
• Honor opt-out and unsubscribe requests promptly
• Provide a clear and visible unsubscribe mechanism in marketing emails

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly. Even if you opt out of marketing communications, we may still send non-promotional emails necessary to provide services you requested.

10. Do Not Track Signals

We honor Do Not Track signals and do not track, plant cookies, or use advertising tracking technologies when a Do Not Track browser mechanism is enabled, to the extent technically feasible.

11. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Sensitive information transmitted online is encrypted using Secure Socket Layer (SSL) technology. All transactions are processed through secure gateway providers and are not stored or processed on our servers. While we strive to protect your information, no method of transmission over the Internet is completely secure.

12. Data Retention

We retain personal information as long as necessary to provide services, maintain subscriptions, comply with legal obligations, resolve disputes, and enforce our agreements.

13. Data Breach Notification

In the event of a data breach affecting your personal information, we will take appropriate responsive action and may notify affected individuals via email within a reasonable timeframe as required by applicable law.

14. Children’s Privacy

Our services are intended for business professionals and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If such information is discovered, we will take appropriate steps to delete it.

15. Your Privacy Rights

Depending on your state of residence, including California, you may have the right to request access to the personal information we maintain about you, request correction of inaccurate information, request deletion of your personal information, and opt out of certain marketing communications. To exercise these rights, please contact us using the information below.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Last Updated date. Continued use of our services after changes are posted constitutes acceptance of those changes.

17. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Sales Excellence, Inc.
12519 Natureview Circle
Bradenton, FL 34212
United States
Contact: Bill Stinnett
Email:  [email protected]